Cleanfax, September 2019

what I dont think any contractor in the property claims industry should be comfortable with is the fact that we have virtually zero collective representation to any of these claim resolution stakeholders Our voice is neither heard nor valued Somewhat embarrassingly we are part of the problem Our voice is not heard or appreciated because we do not speak with collective unity and focus Some of these individual entities may have a group of contractors on their advisory boards who counsel them on best practices but their counsel is often fragmented and inconsistent It could be argued that the worst voice for contractors is a single or small group of contractors Th ey often state I just cant tell my contractor services network that this new policy is harmful because they might stop sending me claims Realistically contractors have abdicated their voice to the TPA networks which essentially speak on behalf of restorers to the insurance carrier community Is this improving the landscape for the restorer Are claims running smoother more effi ciently and more profi tably Overall the answer is no Increasingly contractors are reducing territory seeking other claims sources or trying to get out of TPA work entirely Its time the restoration industry starts to speak for itself As the restoration industrys premier trade association RIA should be the conduit for this voice RIA is an association with an impressive history and pedigree Trade associations typically advocate for their trade and their members Th is is what we should be doing now and what we should have been doing for the past 74 years It is counterproductive to discuss why we havent done this What we can focus on at this point is the future a future that can be better if we unite around this common goal and move forward in a thoughtful and strategic manner I will lay out a step by step plan next month for how we can all come together and move forward as a cohesive unit for the betterment of the industry and every one of its hardworking members Th is article previously appeared in C R Magazine Q1 2019 Mark Springer CR is the CEO of Montana based Dayspring Restoration He serves as chair of the RIAs education committee as well as a member of RIAs board and executive committee Email Springer with thoughts feedback and suggestions regarding this article at mark@ dayspringrestoration com Franchise For over 40 years weve been doing what franchises are supposed to do building restoration companies and helping our franchisees gain market share and build equity Well never be the fastest growing restoration franchise that wouldnt benefit you anyway STOP is a tight knit tailored growth program for restoration companies that want clarity and direction especially in these confusing times To start a conversation about your goals your path and how STOP might be a fit for you 800 452 8326 Ext 1 www stoprestoration com SEP 2019 cleanfax com 21 CAN YOU FIND GROWTH WITH A A franchi se should bene f it you the franchis ee A franchi se should brin g busines s to ols to u se NOW A franchi se should speed up your grow th STOP is a high suppor t low restriction franchise We aim t o be the perfec t combina tion of lar ge territ ory branding t ailored guidance and freedom We p artner with ethic al forward thinking entrepreneurs tha t seek the po wer of s ystems and teamw ork Well enjo y meeting you and hearing about your go als Franchise offering b y pr ospectus only DISCOUNTS AND FINANCING AVAILABLE FREE INFO Reader Service 227 at Cleanfax com freeinfo